Shipping Policy

Our Shipping Policies

Subject to stock availability and receipt of payment, requests will be processed within 1 working day and handed over to the courier company for delivery.

Delivery time for orders placed before 2pm Monday-Friday and any time over the weekend is 3 working days for main centres and 5 working days for outlying areas. Saturday and Sunday are not working days. Should the Provider be unable to fulfil an order placed due to stock availability you will be entitled to a full refund.

Unless otherwise specified delivery is free from Monday to Friday to main centres and towns within a 50km radius of main centres listed below.

Main Centres:

Johannesburg, Cape Town, Durban, Pietermaritzburg, Pretoria, Port Elizabeth, East London, Bloemfontein, Nelspriut, George, Kimberly, Polokwane, Welkom & Witbank.

For outlying areas over 60km and under 150km, the courier company will charge a a flat fee of R150.

Deliveries to very remote areas not serviced by standard couriers will be via Post Office or PostNet, or to the nearest town that is accessible by the Providers courier within their normal routes. In these circumstances the Provider will be in contact with the user to arrange an alternate address.
The Provider will supply all goods to the courier in good order and cover the cost of insurance, in the event goods arrive at the delivery address damaged the Provider will assist with a claim with the courier and will replace the damaged goods.
Once the goods have been collected the Provider will supply the User with a tracking number and the courier service’s information in order for the User to track their parcel. If the remote area is over 150KM and serviced by the courier, you will be charged a flat fee of R300.

Tracking and Receipt

To follow your order, we will send you a tracking code in your confirmation email.

Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage. As a precaution, please keep the receipt of the delivered product.